Privacy policy

t Holdr, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our brand in any way. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This information includes:

a. Personal Information

  • Account Information: When you create an account on our website, we collect information such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Order Information: When you place an order, we collect details related to your purchase, including the products you buy and your payment method.

b. Automatically Collected Information

  • Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, device information, and browsing history.
  • Cookies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your user experience. You can control the use of cookies through your browser settings.

c. Communication Information

  • Customer Support: If you contact us for customer support or inquiries, we may collect personal information you provide during these communications, such as your name, email, and the content of your message.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • To Process Orders: To fulfill orders, process payments, and provide customer support.
  • To Improve Our Services: To understand how our website is used and to enhance our products, services, and user experience.
  • To Communicate with You: To send you order updates, promotional offers, newsletters, or respond to inquiries. You can opt-out of marketing communications at any time.
  • To Personalize Your Experience: To provide you with tailored product recommendations, content, and advertisements that may be of interest to you.
  • To Ensure Security: To monitor and prevent fraud, improve the security of our website, and ensure a safe shopping experience.

3. How We Share Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers that assist us in operating our website, processing payments, fulfilling orders, and providing customer support. These providers are obligated to protect your information and only use it for the purpose of providing their services to us.
  • Legal Compliance: We may disclose your personal information when required by law or if we believe it is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.
  • Business Transfers: If Holdr undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred to another company.

4. Data Security

We take the security of your personal information seriously and implement a variety of measures to protect it, including encryption, secure servers, and regular security audits. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights and Choices

You have certain rights regarding the information we collect and how it is used:

  • Access and Correction: You can request access to the personal information we hold about you and ask for corrections or updates to be made.
  • Opt-Out of Marketing: You can opt-out of receiving promotional emails or marketing communications by following the unsubscribe instructions in the email or contacting us directly.
  • Delete Your Information: You can request to delete your personal information, subject to legal and contractual requirements.
  • Do Not Track: Some browsers offer a “Do Not Track” feature that allows you to opt out of tracking by websites. Holdr currently does not respond to "Do Not Track" signals.

To exercise any of these rights, please contact us at support@holdr.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Holdr does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child, please contact us so we can take appropriate action.

8. International Transfers

If you are accessing our website or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. By using our services, you consent to this transfer of data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of our website. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: