Terms of service

Welcome to Holdr! These Terms of Service (“Terms”) govern your use of our website, products, and services provided by Holdr (“we,” “us,” “our”), including any orders you place through our online store. By accessing or using our website (www.Theholdr.com) or purchasing products from us, you agree to be bound by these Terms, as well as any additional terms, conditions, and policies referenced herein.

Please read these Terms carefully. If you do not agree to these Terms, you must refrain from using our website and services.

1. Use of Our Website and Services

By using Holdr’s website, products, or services, you represent that you are at least 18 years of age, or if you are under 18, you are using our services under the supervision of a parent or legal guardian. You agree to use our website for lawful purposes only and in accordance with these Terms.

You agree not to:

  • Use our website or services for any unlawful purpose or in any manner that could harm, disable, or interfere with the operation of our website or services.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Use any automated tools or software (such as bots, scrapers, etc.) to access, monitor, or extract data from our website.
  • Attempt to gain unauthorized access to our systems, servers, or accounts.

2. Account Registration

To use certain features of our website, such as making a purchase, you may need to create an account. When you register, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and agree to notify us immediately if you suspect any unauthorized access to your account.

3. Product Orders and Payments

a. Orders: When you place an order through our website, you agree to provide accurate and complete information regarding the product(s) you wish to purchase. All orders are subject to availability, and we reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.

b. Pricing: Prices for products are listed in GBP £ and may change at any time without notice. Prices exclude taxes, shipping fees, or other charges, which will be added during checkout. All taxes or duties applicable to your purchase will be your responsibility.

c. Payment: Payment for orders must be made via the methods provided on our website (credit card, PayPal, etc.). By submitting your payment information, you represent that you have the legal right to use the payment method provided.

d. Shipping: Holdr ships to certain locations only. Shipping times and fees are estimated and may vary depending on your location. We are not responsible for delays caused by the shipping carrier or for any customs duties or taxes that may apply to international shipments.

4. Returns and Refunds

a. Returns: We want you to be satisfied with your purchase. If you are not happy with your order, you may return unused, unopened products within [insert number of days] days of receiving your order. To initiate a return, please contact our customer support team at support@holdr.com.

b. Refunds: If your return is approved, we will issue a refund to the original payment method. Shipping costs are non-refundable, and the customer is responsible for return shipping fees unless the product is defective or the return is due to an error on our part.

c. Damaged or Defective Products: If you receive a damaged or defective product, please contact our customer support team immediately. We will work with you to resolve the issue, which may include a refund, replacement, or repair.

5. Intellectual Property

All content on the Holdr website, including but not limited to text, images, logos, graphics, and software, is the property of Holdr or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent from Holdr.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of your information in accordance with the Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Holdr shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with your use of our website or products, even if we have been advised of the possibility of such damages.

Holdr’s total liability for any claims arising under or related to these Terms shall be limited to the amount you paid for the product or service that is the subject of the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless Holdr, its affiliates, employees, agents, and partners from and against any claims, damages, liabilities, losses, costs, and expenses (including attorneys’ fees) arising from your use of the website, your violation of these Terms, or any third-party rights.

9. Modifications to the Terms

We reserve the right to modify or update these Terms at any time without notice. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website or services after any changes, you agree to be bound by the updated Terms.

10. Termination

Holdr may suspend or terminate your access to our website and services at our sole discretion, without notice, for any reason, including but not limited to your violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the state of [Insert State], USA, without regard to its conflict of law principles. Any dispute arising under these Terms shall be resolved exclusively in the courts located in [Insert County], [Insert State].

12. Dispute Resolution

If you have any disputes with Holdr, we encourage you to contact us first to try to resolve the issue amicably. If the dispute cannot be resolved through informal negotiation, you agree to submit the matter to binding arbitration, rather than litigating in court, in accordance with the rules of the American Arbitration Association.

13. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions.

14. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us